Shipping & Delivery
Shipping & Delivery
We aim to deliver your order as quickly and accurately as possible. This document explains our shipping and delivery policy.
Processing Time
Orders are processed within 1–3 business days. Once shipped, you’ll receive an email with tracking details.
Delivery Time
Average transit time is 3–7 business days, depending on your location. Delivery may be delayed during peak periods or due to customs procedures.
Shipping Method & Origin
All orders ship directly from our supplier in China. Customs duties and taxes may apply depending on the destination country.
Shipping Costs
Shipping costs are shown at checkout. Rates depend on weight, destination, and selected shipping method.
Responsibility During Shipping
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If tracking shows the package as delivered, responsibility lies with the customer.
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Check your address carefully; address errors must be reported within 24 hours of placing the order.
For shipping questions, contact info@bowralandco.com.